Microsoft Surface Laptop 4 13.5" i7 11th Gen 16GB RAM 255GB NVMe Grade B GBR

Microsoft Surface Laptop 4 13.5 inch i7 11th Gen 16GB RAM - 255GB NVMe - Grade B - UK English Keyboard - 192 Cycles - Battery Capacity 90% - Black

Specifications:

• Brand: Microsoft
• Model: SURFACE LAPTOP 4
• Processor: Intel Core i7 11th Gen. i7-1185G7
• Processor Speed: 3.00 GHz
• Graphics: TigerLake-LP GT2 [Iris Xe Graphics]
• RAM: 16GB
• Storage: 255 GB - NVMe
• Keyboard: GBR - UK English (QWERTY)
• Colour: Black
• Display: 13.5 inch
• Resolution: 2256 x 1504
• Operating System: Windows not installed
• Battery Cycle Count: 192
• Battery Capacity: 90%
• Charger: Not included

Important Information

Battery Capacity: The battery capacity shown is for reference only and may not be fully accurate. Factors such as device wiping with Blancco, natural battery health changes, or occasional false readings mean the battery performance may differ from what is displayed.

Operating System: Please note that this device is sold without an operating system installed (windows is not installed).

The device has been wiped, and is ready for setup with your preferred OS. We are unable to install the operating system for you.

For guidance on installing Windows, you can create a bootable USB using the official Microsoft Media Creation Tool. Once installed, we recommend running all Windows updates and installing the latest drivers for optimal performance.

If your device includes a dedicated GPU, please ensure that the appropriate graphics drivers are also installed from the manufacturer’s website.

Charger/PSU recommendation: We recommend using an original 65W or higher Surface Connect (Proprietary) or USB-C charger for optimal performance. Compatible third-party chargers are widely available online, but using an original charger is strongly advised for best safety and reliability.

Condition: Grade B

• Grade B - Good condition: Minor signs of use and in good working order. May show light scratches or minor visual imperfections. Please refer to the full grading guide below for details and to the individual listing for what’s included.

Condition Details for This Device

Case: Minor dents on case, Minor Scratches and scuffs on case

Screen: Like New

Keyboard: Great Condition

Condition Grading Guide

This guide provides a general overview of how we assess the cosmetic and functional condition of our devices. It is intended for reference only. Please note that not every device will include all listed components (such as a keyboard, charger, or accessories), and not all points will apply to every item. Always refer to the individual listing description for exact item details and what is included.

Grade A - Excellent Condition

• Keyboard: Excellent condition; fully functional where included.
• Screen: Clear and clean; fully functional.
• Case: Excellent overall condition with minimal signs of use.

Grade B - Good Condition

• Keyboard: Light shine or wear may be visible where included. All keys present and fully functional.
• Screen: Minor scratches, blemishes, or faint discolouration possible. Dead pixels may occur.
• Case: Some cosmetic wear such as small scratches, scuffs, minor sticker discolouration, or light dents. All covers and ports intact. Hinges may show signs of wear but remain functional.

Grade C - Used Condition

• Keyboard: Noticeable wear or damage where included. May have shiny, worn, missing, or partially functional keys.
• Screen: May have scratches, heavier blemishes, discolouration, screen lines, or dead pixels.
• Case: Heavy cosmetic wear such as dents, deep scuffs, cracks, major sticker discolouration, or missing parts. Hinges may feel loose or make noises during use.

Grade D - Not Fully Functional

• Keyboard: Significant wear or damage where included. May have non-working, broken, or missing keys.
• Screen: Cracked, heavily damaged, or major blemishes affecting usability.
• Case: Severe wear or structural damage. Cracks or missing components possible. Signs of liquid damage may be present.
• Other: Sold as-is. May require repair or be suitable for parts. Functionality not guaranteed.

Additional Information: All devices are sold as described in the individual listing. The condition grade reflects cosmetic and functional state only and does not imply the inclusion of accessories or components not specifically mentioned in the description. Minor wear or imperfections are normal in used devices and noted when present.

Delivery

• Dispatched next working day via DPD Next Day (we aim for fast delivery, but any unexpected DPD delays are beyond our control)
• UK delivery only - we do not ship internationally

Returns & Warranty

• 30-day return policy
• Item must be returned in the same condition it was sent. Please contact us first to see if we can resolve the issue
• Warranty not included unless specifically stated in the listing